QuickBooks Crashes: Why it Happens and How to Fix It

QuickBooks Crashes

QuickBooks is a widely used accounting software that simplifies bookkeeping for small and medium-sized businesses. However, users may experience issues with the software, and one of the most common ones is QuickBooks crashes. In this article, we will explore what causes QuickBooks to crash, ten reasons why it happens, and five methods to resolve the issue.

QuickBooks Crashes

What is QuickBooks Crashes?

QuickBooks crashes occur when the software unexpectedly shuts down or QuickBooks won’t open, resulting in the loss of unsaved work. This can be a frustrating experience for users who rely on QuickBooks to manage their financial data. It may also lead to data loss, which can be detrimental to a business’s operations.

Reasons Why QuickBooks Crashes

1. Corrupted Data: 

If your QuickBooks data file is corrupted, it can cause the software to crash. This can happen due to various reasons, such as power surges, network issues, or software bugs.

2. Outdated Software: 

Outdated Software

Running an outdated version of QuickBooks can also lead to crashes. Newer versions of the software often contain bug fixes and performance improvements that can prevent crashes.

3. Damaged Company File: 

A damaged company file can cause QuickBooks to crash. This can happen due to several reasons, such as sudden shutdowns, network interruptions, or malware infections.

4. Large Company File: 

QuickBooks may crash if the company file is too large to handle. This can happen if the file contains a lot of data or if it has not been optimized for performance.

5. Incompatible Add-ons: 

Add-ons or third-party applications that are not compatible with QuickBooks can cause it to crash. This can happen if the add-on is outdated, incompatible with the version of QuickBooks you are using, or contains bugs.

6. System Requirements: 

QuickBooks has certain system requirements that must be met for it to function properly. If your computer does not meet these requirements, it can cause the software to crash.

7. User Account Control (UAC): 

User Account Control

UAC is a Windows security feature that can prevent QuickBooks from accessing certain files or folders, causing it to crash.

8. Windows Updates: 

Installing certain Windows updates can cause QuickBooks to crash. This can happen if the update conflicts with the software’s components or if it contains bugs.

9. Anti-virus Software: 

Some anti-virus software can interfere with QuickBooks and cause it to crash. This can happen if the anti-virus software is not configured correctly or if it conflicts with QuickBooks’ components.

10. Multiple Users: 

If QuickBooks multi users mode are accessing the same company file simultaneously, it can cause QuickBooks to crash. This can happen if the network is not configured properly or if the company file is not optimized for multi-user access.

Resolving Methods of QuickBooks crashes

Here are the methods to resolve QuickBooks crash com error:

Method 1: Update QuickBooks

Updating QuickBooks to the latest version can often fix crashes caused by bugs or performance issues. You can update QuickBooks by going to the Help menu and selecting Update QuickBooks Desktop.

Method 2: Verify and Rebuild the Company File

Verifying and rebuilding the company file can fix issues related to data corruption or damage. To do this, go to the File menu and select Utilities > Verify Data. If QuickBooks finds any issues, select Rebuild Data to fix them.

Method 3: Run QuickBooks in Compatibility Mode

Run QuickBooks

Running QuickBooks in compatibility mode can fix issues caused by compatibility with the operating system. To do this, right-click the QuickBooks icon and select Properties. In the Compatibility tab, select the option to run the software in compatibility mode and select the operating system you are using.

Method 4: Disable Anti-virus Software

Disabling your antivirus software temporarily can help identify if it’s causing QuickBooks to crash. Some anti-virus software can interfere with QuickBooks and its processes. To disable your anti-virus software, open the software’s settings and turn off real-time protection. After testing if QuickBooks runs smoothly without the anti-virus software, make sure to turn it back on for security purposes.

Method 5: Optimize QuickBooks Performance

Optimizing QuickBooks performance can help reduce crashes. You can do this by running the Verify and Rebuild Data utilities, condensing the company file, clearing old transactions, and removing unused lists. You can also check your computer’s hardware to make sure it meets QuickBooks’ system requirements. Additionally, avoid running too many programs or applications simultaneously to prevent performance issues.


In conclusion, QuickBooks is an essential tool for businesses to manage their financial data. However, frequent crashes can be frustrating and cause a delay in operations. There are several reasons why QuickBooks may crash, including issues with software compatibility, data damage, and hardware problems. Fortunately, there are also several methods to resolve these issues, including updating QuickBooks, repairing the company file, disabling add-ons, disabling anti-virus software, and optimizing QuickBooks performance.

To prevent QuickBooks crashes in the future, it’s essential to keep your software up to date and regularly maintain your company file. It’s also crucial to have a backup plan in place to ensure that your financial data remains secure. By following these best practices, you can minimize the risk of QuickBooks crash and focus on managing your business efficiently.

Frequently Asked Questions (FAQs)

Q.1 What should I do if QuickBooks crashes repeatedly?

If QuickBooks crash com error repeatedly, there may be an issue with your computer’s hardware or QuickBooks software. You can try resolving the issue by update QuickBooks to the latest version, repairing the company file, disabling add-ons, or optimizing QuickBooks performance. If these methods don’t work, you may need to seek technical support.

Q.2 Can QuickBooks crashes cause data loss?

Yes, QuickBooks crash can cause data loss if the company file becomes corrupted or damaged. To prevent data loss, it’s crucial to regularly back up your company file and use reliable antivirus software.

Q.3 Is it possible to recover data from a crashed QuickBooks file?

Yes, it’s possible to recover data from a crashed QuickBooks file by using QuickBooks Auto Data Recovery, restoring a backup copy, or seeking technical support. However, it’s crucial to regularly back up your company file to prevent data loss in the event of a crash.

QuickBooks Crashes: Why it Happens and How to Fix It

Leave a Reply

Your email address will not be published. Required fields are marked *

Scroll to top